Velora Jewelry

Frequently Asked Questions

• Will these tarnish?

  Our jewelry is crafted from high-quality materials designed to resist tarnishing. With proper care, your pieces will maintain their beauty for years to come.

• What materials are used?

  We use premium materials including sterling silver, 18k gold, and ethically sourced gemstones. Each piece is carefully crafted to ensure lasting quality and elegance.

• Is your jewelry hypoallergenic?

  Yes, our jewelry is hypoallergenic and safe for sensitive skin. We use nickel-free materials to ensure comfort and prevent allergic reactions.

• What is your return policy?

  We offer a 30-day return policy on all unworn items in their original packaging. We will refund any damaged items in shipping, if so contact us for a full refund or exchange.

• How do I care for my jewelry?

  Store your jewelry in a cool, dry place away from direct sunlight. Clean gently with a soft cloth and avoid exposure to harsh chemicals, perfumes, and water when possible.

• How long does shipping take?

  Standard shipping takes 5-7 business days. Express shipping options are available at checkout for faster delivery within 2-3 business days.